01 / Founders
Lay the
foundation.
You’re preparing to acquire more subscribers. Learn to design the first 90 days of their journey before growth arrives.
The founders’ course & playbook
Explore the playbookKunle Campbell · Conscious Commerce
I design retention infrastructure that helps supplement, wellness, pet and CPG brands keep subscribers longer and turn them into profit.
Explore the founder playbookMy RULE OF ONE™ system connects your offer, customer experience, onboarding, renewals and payment recovery into a clear plan for your team to build.
Choose the support that fits.
01 / Founders
You’re preparing to acquire more subscribers. Learn to design the first 90 days of their journey before growth arrives.
The founders’ course & playbook
Explore the playbook
02 / Growing brands
You’re acquiring subscribers. Find where they leave and redesign the journey to address avoidable churn.
Fix retention leakage · journey design & guidance
Explore retention support
03 / Established brands
Recover failed subscription payments with a focused payment-recovery service.
Last Call Coming soon
RULE OF ONE™
From the economics of acquiring a customer to the reasons they stay or leave.
These 7 areas guide what needs to be designed, built or improved.
The framework guides the work. Each offer defines which areas are included and who implements them.
CM1, CM2, nCAC, LTV to CAC on margin, and month-three retention: understanding the economics behind the subscriber base.
The gap between one-time purchase and subscription, and the reasons a customer chooses to subscribe.
What happens between order 1 and order 2, and how that experience supports continued use and renewal.
How the product page communicates the ritual, ongoing value and reason to subscribe, beyond a discount.
Which ads bring which customer cohorts, and how acquisition messages and discounts relate to retention.
Flows, triggers, save offers and cancellation reasons: how the experience responds to customer behaviour.
Service tickets, reviews and survey responses: understanding why customers actually leave.
The person behind the system
Your subscription architect.
I’m an eCommerce operator helping supplement, wellness, pet and CPG brands turn subscribers into profit. That includes pet nutrition and pet supplements.
I built RULE OF ONE™ to guide that work. It connects the economics of your subscription business with the customer experience that keeps people coming back.
My focus is how your customer journeys, tools and teams work together, so your retention infrastructure is ready for the growth you’re building.